Shipping / Fulfillment Policy
COVID-19 UPDATE
Find out more information about UPS and USPS updates on shipment due to COVID-19
TRACKING NUMBERS
Tracking Numbers are provided once the custom order is completed and ready to ship. All Customers residing in the United States/Canada will receive a email and SMS message including their tracking number. All International orders will receive an email only. Please note that responding to any SMS message that data and messages rates may apply.
SHIPPING METHODS
All Domestic
(United States) orders will qualify for free shipping. International Orders are subjective to a shipping fees depending on the current USPS rate. All items are shipped standard UPS/USPS.
INTERNATIONAL SHIPPING
We Currently Ship Internationally. Please keep updated as restrictions in certain countries may apply.
CHANGING SHIPPING ADDRESS
If you wish to change your address, please do so with 24-48 hours of purchase. You can provide your new address via our website chat or SMS
(data and message rates may apply)
RETURNED TO SENDER
In the event of delivery issue such as an insuffiencent address and or your package is returned for any reason to Sew You, cost of reshipment will rely solely on the buyer. Sew You will invoice the buyer before the package is re-mailed. Sew You highly recommends that you thoroughly look through your information before proceeding to checkout.
LOST OR STOLEN PACKAGES
In the event that your package has been stolen or lost, we highly recommend you contact the postal service provided along side your tracking number. As once the package is in custody of UPS and or USPS, Sew You store is no longer responsible for the item.
SHIPMENT DELAYS
Please note that all shipment dates are ESTIMATED and can be subject to delays.
HOW TO TRACK A PACKAGE
You can track your package at sewyoustore.com/track-orders
INTERNATIONAL TRACKING
Once an order leaves the US border Sew You is unable to track the order via USPS.
RETURN LABELS
Sew You Store does not provide return labels
MORE INFO
For more information on our terms and policy visit our footer below.